Last updated: 2026-05-20
This Privacy Policy describes how your personal information is collected, used, and shared when you visit docdemic.com (the "Site") or use our services. Docdemic is the operating name of Avidemic AB, a Swedish company.
We do not own your data, your data belongs to you. Data here refers to everything you place on the Docdemic platform including transcriptions, notes, audio files, documents, and any other form of data you upload. The act of creating, editing or sharing content to Docdemic does not change that content's ownership nor does it change its copyright status. If the data belonged to you to begin with, it remains as yours after you put it in Docdemic.
All of the data that you put into Docdemic is private by default. Furthermore, everything you store on Docdemic is stored in encrypted EU datacenters with GDPR-aligned safeguards. Because your data is private, we do not try to make money from your content. We do not sell your content to any third party for advertising purposes. There are no ads on the Docdemic platform.
There is no data lock-in with Docdemic which means that you can, at any time, choose to retrieve and download the data that you have stored to your own devices. You can export your transcriptions and documents in standard formats including PDF, Word, and plain text.
If you use any of our AI functionalities, the data that you input is never used to train the AI. Like other forms of data, the AI related data stays private and is not shared without your consent. Your transcriptions are processed by our AI systems but are not used to improve our models.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Account Information.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena by a court, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Docdemic is committed to complying with GDPR regulation regarding data privacy. You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
The transcriptions and data that you upload to Docdemic are stored in EU datacenters. Our primary server provider is Hostup in Sweden, with secondary datacenter capacity through Hetzner in Germany.
We offer the same high level of data protection to our non-EU based users. This is done in order to comply with other national data regulations, including the CCPA, HIPAA, and the Australian Privacy Act. If your organization requires a custom DPA agreement to be signed between us and you, please contact us through our contact form. If no such custom DPA agreement is signed, the data policy on this page stands as the default agreement for all users. The data policy on this page governs all users and does not make a distinction between free and paid users. Both groups of users enjoy the same data related rights, as described on this page, including the right of data privacy.
For healthcare providers in the United States, Docdemic supports HIPAA-regulated workflows with administrative, physical, and technical safeguards for Protected Health Information (PHI). We are prepared to sign Business Associate Agreements (BAA) with eligible covered entities and their business associates where required. Contact us at compliance@docdemic.com for BAA requests.
When you create a subscription through the Site, we will maintain your Subscription Information for our records unless and until you ask us to delete this information. Upon account deletion request, we will permanently remove your data within 30 days in compliance with GDPR's right to erasure.
We implement industry-standard security measures to protect your data:
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify users of material changes via email or through a notice on our website.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at privacy@docdemic.com or by mail using the details provided below:
Docdemic is developed and operated from Sweden.